Securely handle online transactions

The PAYLAX-Escrow Protection provides maximum trust when buying or selling products or services online

  • shape ovalReal protection for buyers & sellers starting at 1€ o check
  • shape ovalCan be used worldwide o check
  • shape ovalCashless processing on site o check
  • shape ovalReal-Time transactions o check
  • shape ovalFraud protection o check
  • > 273 Mio. €
  • |
  • > 186 Mio. $
  • |
  • > 57 Mio. £

Volume of created digital escrow payments in 2020

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This is

How it works

If you have agreed on a price and the method of delivery, then the question of secure payment processing remains. If you want to be on the safe side here, then agree with your business partner on the settlement via the PAYLAX escrow service and create the escrow payment.

1. Create an escrow payment or join an escrow payment

As buyer or seller, create an escrow payment for the goods or service and then invite your business partner via payment link, email, SMS or WhatsApp. If you have received an invitation, join it.

2. Buyer deposits the money on the escrow account

After your business partner has accepted your invitation or you have joined the escrow payment, the buyer deposits the agreed amount of money in the insolvency-protected escrow account by bank transfer, credit card (VISA / Mastercard) or SOFORT (Klarna). PAYLAX also supports deposits via transferwise.com.

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3. Seller hands over the goods or service

PAYLAX informs the salesman about the safe receipt of money and he can arrange now carefree the delivery of the commodity or the contribution of the service.

4. Seller receives the money in real time after approval

After the buyer has received and verified the goods or service, the money is irrevocably transferred to the seller. The seller can now withdraw the amount free of charge by bank transfer or via transferwise.com to his bank account.

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Buyer Protection

The seller does not receive the money until the buyer has received and verified the goods or service. The release must be made via the PAYLAX account of the buyer.

What happens if the seller does not deliver or if the product/service has defects?
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Seller Protection

The buyer cannot withdraw the money without the express consent of the seller. It is not necessary to pass on bank details to the buyer

What happens if the buyer does not release the money?

Your

Benefits

Simple and inexpensive payment method

With PAYLAX, you can create a link in a few seconds to request or send money securely and cost-effectively. Escrow protection offers maximum security and is particularly suitable for transactions concluded between two parties via the Internet.

Reduced risk

Existing payment service providers usually do not offer sufficient protection. The risk of fraud increases especially in transactions with unknown persons and in cross-border shipments. PAYLAX's step-by-step processing reduces the risk and allows you to act without worries. The willingness alone to handle the purchase transaction via an escrow service underlines the seriousness and integrity of the parties involved.

Protection for both parties

PAYLAX's aim is to protect both buyer and seller from fraud and to make the payment secure and fair for both parties. The deposited funds are kept safely in an insolvency-proof escrow account until the transaction is concluded. The buyer is given the opportunity to inspect the goods or service before the funds are released. The seller delivers only after receipt of payment and is protected against unexpected chargebacks.

Suitable for goods, services and deposits

There are no limits to the purchase transaction via PAYLAX. In addition to buying and selling goods such as cars, boats, jewellery, watches, furniture, electronic goods, PAYLAX can also be used for services and deposits.

Trusted payment service provider

pay & relax GmbH, operator of the PAYLAX trust service, is a Stuttgart-based company and was founded in 2015. PAYLAX is based on a cooperation between pay & relax GmbH and MANGOPAY SA, an authorised and CSSF (financial supervisory authority) supervised e-money institution in Luxembourg. Client funds are held in insolvency-protected escrow accounts. EUR deposits via Bank Transfer are processed by Commerzbank in Germany, deposits in GBP and USD are processed by Barclays Bank in London and transfers in CHF, AUD and CAD are processed by BNP Paribas in Luxembourg.

What

our customers say about us

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Sarah B.


Plain genius. Fast and, above all, safe handling of purchases via eBay-kleinanzeigen classifieds.

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