No advance performance risk with PAYLAX

The PAYLAX escrow service minimises your advance payment risk and protects you against payment defaults - do not provide your service until payment has been received

  • shape ovalNo advance performance risk o check
  • shape ovalSettlement via insolvency-secured escrow accounts o check
  • shape ovalSecure payments up to € 25 million o check
  • shape ovalCan be used worldwide o check
  • shape ovalReal-Time transactions o check
  • + 273 Mio. €
  • |
  • + 186 Mio. $
  • |
  • + 57 Mio. £

Volume of created digital escrow payments in 2020

This isHow it works

01Step 1

Create escrow payment

Create a escrow payment and then invite your customer by e-mail, SMS or WhatsApp. You can also send the payment link yourself or attach it to your invoice. Registration with PAYLAX is free of charge.

02Step 2

Provide service after receipt of money

Your customer joins the escrow payment and deposits the agreed amount of money by credit card (VISA / MasterCard), SOFORT (Klarna) or bank transfer on the escrow account. PAYLAX will inform you of the receipt of the money, whereupon you can provide your service.

03Step 3

Receive money safely

After you have provided the service, your customer releases the money in real time via PAYLAX. You immediately receive confirmation of the release and the money is irrevocably forwarded to you. You can now initiate a free withdrawal to your bank account.

With PAYLAX, craftsmen and service providers can do business safely - even internationally! Deposits and advance payments can be easily and cashlessly requested with our escrow service.

Are you running a marketplace, online shop or an online platform?

Offer your customers a secure and simple payment method and increase their confidence in your platform.



Simple and inexpensive payment method

With PAYLAX, you can create a link in a few seconds to request or send money securely and cost-effectively. Escrow protection offers maximum security and is particularly suitable for transactions concluded between two parties via the Internet.

Reduced risk

Existing payment service providers usually do not offer sufficient protection. The risk of fraud increases especially in transactions with unknown persons and in cross-border shipments. PAYLAX's step-by-step processing reduces the risk and allows you to act without worries. The willingness alone to handle the purchase transaction via an escrow service underlines the seriousness and integrity of the parties involved.

Protection for both parties

PAYLAX's aim is to protect both buyer and seller from fraud and to make the payment secure and fair for both parties. The deposited funds are kept safely in an insolvency-proof escrow account until the transaction is concluded. The buyer is given the opportunity to inspect the goods or service before the funds are released. The seller delivers only after receipt of payment and is protected against unexpected chargebacks.

Suitable for goods, services and deposits

There are no limits to the purchase transaction via PAYLAX. In addition to buying and selling goods such as cars, boats, jewellery, watches, furniture, electronic goods, PAYLAX can also be used for services and deposits.

Trusted payment service provider

pay & relax GmbH, operator of the PAYLAX trust service, is a Stuttgart-based company and was founded in 2015. PAYLAX is based on a cooperation between pay & relax GmbH and MANGOPAY SA, an authorised and CSSF (financial supervisory authority) supervised e-money institution in Luxembourg. Client funds are held in insolvency-protected escrow accounts. EUR deposits via Bank Transfer are processed by Commerzbank in Germany, deposits in GBP and USD are processed by Barclays Bank in London and transfers in CHF, AUD and CAD are processed by BNP Paribas in Luxembourg.


our customers say about us

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Harald S. - Sanitation

We are very satisfied with the escrow service. Our clients show that they have the financial means and are willing to pay for the agreed service.

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